Learn more about your housing offer
This website is for those who recently received a housing offer from AU Housing.
Below you can find information about:
We highly recommend that you read the provided information carefully.
Get to know the details about your housing offer. Search for the address or name of the residence.
1. I accept to pay a booking fee of 600 DKK when I accept a housing offer from AU Housing.
1. I accept to pay the first month’s rent and possible service agreement fee with a payment via the online system when I accept my housing offer.
2. I accept that I must pay a deposit of one to three months’ rent. More information here.
3. I accept that I will pay my rent every month on or before the last weekday before the turn of the month by credit card only via the online system. In case I don’t pay the rent on time, I accept that a fee will apply and that I will pay any costs in connection with the termination of my contract (legal fee, court costs etc.). More information here.
4. I accept that I will pay possible service agreement expenses (covering costs such as utilities, laundry, internet and furniture) every month with my rent.
5. I accept the following cancellation policy:
6. The only way to terminate my contract is to send the notice of termination through the online form found here.
7. I accept that I must pay rent during the termination period.
8. I accept that AU is not responsible for my possible delay due to visa, health or any other problems and that I must pay my rent until my housing is terminated even though I haven’t collected my key.
1. I accept that I can move into my room on the first working day after my contract starts. If my contract starts on a Saturday, Sunday or holiday I can’t move in until the following Monday.
2. I accept that it is a prerequisite to collect my key that I submit my key collection date no later than 7 days before my arrival.
3. I accept that different moving-out dates apply to different residences depending on my leasing contract. The moving-out dates are:
4. I agree that I have read and understood the information about which of the above-mentioned moving-out dates applies to my contract. Find the notice termination deadline for your dorm in the online residence information (under the tab "Moving out" and sub-tab "Latest moving-out date and time").
5. I accept that I must pay rent during the maintenance period.
6. I agree that I will leave my housing in the same condition as found apart from normal wear and tear.
7. I agree to pay for neglect of my home, damaged and missing inventory, and insufficient cleaning of my room and adjoining common areas.
8. I agree that I will return the same number of keys and laundry card to the caretaker or to AU Housing as noted in the signed key agreement. If I lose any keys or the returned keys are copies of the original, I accept that I must pay for lock conversion and/or key replacement (up to 6000 DKK).
1. I am obliged to adhere to the house rules.
2. I am obliged to pay attention to neighbours and take part in weekly cleaning of common areas (if any) and half-yearly general cleaning of common areas.
3. I am fully responsible for the room/apartment that I rent. I will pay repair costs for damages caused by me or any person visiting me.
4. I am aware that AU doesn’t provide any insurance and it is my own responsibility to acquire suitable insurance to cover any loss of my belongings.
5. I accept that my housing is a single occupancy (unless otherwise explicitly informed about in my housing offer) and that it is only permissible for the contract holder to live there.
6. I accept that I am not allowed to sublet my housing
7. I accept that smoking is not allowed neither in my room/apartment nor in any common areas.
8. I accept that I am not allowed to paint, alter or make any permanent alterations in my room/apartment.
Unfortunately, we only provide one housing offer per applicant. If you do not wish to accept the offered housing, we advise you to find housing in Aarhus on your own.
You can find relevant information about housing on the private market below.
If the start date of your housing contract is not the one you requested in your application, we are sorry to inform you that no rooms are available from the date you have requested. We are unfortunately not able to change the start date of your housing contract.
We have sent you a housing offer starting as close to your requested date as possible (before or after).
You can move in any day you wish after the start date of your contract. E.g. if your housing contract starts 1.8. it is no problem that you arrive 17.8. Be aware that you can collect your key on working days (Mon-Fri) only. If the start date of your housing contract is in a weekend or on holiday you collect the key on the first coming working day.
If we can't find you a room from your preferred moving in date, you will receive a housing offer starting before or after this date. If you need housing from your arrival date and until you can move into your room, we recommned that you book a room in a hostel.
AU Housing offers housing for your first months in Denmark only (6-12 months maximum.) If you need housing for longer than 12 months you, we advise you to seach for your next housing as early as possible.
When accepting a housing offer from AU Housing, you accept to pay a non-refundable booking fee of 600 DKK. The booking fee will only be charged once (not every month).
You must pay your first month's rent when you accept your housing offer (before arrival). If your contract starts on the 15th you will only be charged half a month’s rent for your first month. When accepting a housing offer from AU Housing, you must also pay a booking fee of 600 DKK.
At the end of each month, you will receive an e-mail with information about the next month's rent payment. The rent can only be paid with a payment card via our online self-service system.
You must pay a deposit of one to three months’ rent (see your contract).
The deposit payment will be charged as a separate payment at the same time as the second month's rent.
The deposit (minus possible deductions) will be reimbursed after the moving-out inspection. The processing time for reimbursement of the deposit is 6 weeks to 3 months.
If you have any questions regarding payment and reimbursement of rent and deposit please contact Housing Accounts.
Your rent may include a service agreement covering maintenance fee, furniture, internet, laundry, electricity and water. The rent provided in your housing offer email includes the costs covered by a possible service agreement. If applicable your housing contract will include the service agreement with detailed information as an appendix.
You can collect your key from 1 pm on the first working day of your leasing period. You can also collect your key any following workday during our opening hours.
As an example, if your contract begins on Tuesday 1 August, you can collect your key from 1 pm on this date. However, if your contract begins on Saturday 15 July, you can collect your key from 1 pm on Monday 17 July. You will receive a pre-arrival email providing the exact date.
You can collect your key at the reception at the International Centre during opening hours.
The address to International Centre is:
Dale T. Mortensen Building
Høegh-Guldbergs Gade 4A
8000 Aarhus C
Please be aware that it is a prerequisite to collect your key that you submit your key collection date via the key collection form. You will receive a pre-arrival email with a link to the form approximately 14 days before your contract starts.
Please submit the form no later than 7 days before your arrival.
All rooms offered via AU Housing have basic furniture such as a bed, a table, a chair, a lamp and storage.
For environmental reasons, we encourage our departing tenants to leave behind their duvet and pillow. You are free to use these items, if you bring a duvet- and pillow cover. If you do not wish to use the left-behind duvet and pillow, we encourage you to bring your own.
Your kitchen will be equipped with basic kitchen utensils such as forks, knives, spoons, plates, glasses, cups, pot(s) and pan(s). We do not provide kitchen equipment such as coffee machines, rice cookers, boilers or similar. If you need this type of equipment, you must buy or bring it.
You can find more information about the provided furniture and kitchen equipment in the online residence information.
We advise you to bring or buy:
* For environmental reasons, we encourage our departing tenants to leave behind their duvet and pillow. You are free to use these items, if you bring a duvet- and pillow cover. If you do not wish to use the left-behind duvet and pillow, we encourage you to bring your own.
**Tenants at Teknologkollegiet and Vennelyst are provided with a duvet and pillow, and it is therefore mandatory to bring a duvet- and pillow cover.
It is your responsibility to insure yourself and your belongings while you are staying in Denmark as Aarhus University does not cover any losses that may occur. We highly recommend that you take out the following insurance policies either before or immediately after your arrival.
| Third-party insurance/liability insurance (ansvarsforsikring) | This insurance is a must! The insurance covers any losses you might have if you have to pay compensation to another person. |
| Accident insurance (ulykkesforsikring | This insurance covers the financial consequences of an accident. |
| Home insurance (indboforsikring) | This type of insurance covers you and your personal belongings in cases of loss, damage, re-housing due to water or fire damage, as well as the costs associated with changing the locks if you lose your key. Be aware that housing provided via AU Housing doesn't include insurances and you must take out the necessary insurances yourself. Be aware that yours or your family's home-insurance in your home country doesn't cover your eventual loss in Denmark. |
We recommend that you contact different insurance companies to find the one that best suits your needs. Large insurance companies such as TRYG, Alm. Brand Forsikring and Top Danmark have websites in English.
When buying an insurance, the insurance company requests your Danish CPR number. If you have registered for CPR, but have not received it yet, simply tell the company that you are waiting for it, and you should still be able to buy an insurance.
