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What is a deposit?

At all leases you will have to pay a deposit of one to three months’ rent (different from lease to lease – see contract for details).

The deposit is the landlord’s assurance that you will hand over the room/apartment in the same condition you received it in and in the condition you have agreed upon in your contract.

The landlord will deduct the costs for repair of eventual damages and/or cleaning of your lease from your deposit.

When do I need to pay the deposit?

The deposit payment will be charged at the time of the second month's rent, but as a separate payment from the rent. As an example: Your contract starts 1.9. and therefore your deposit will be charged together with your second months' (October) rent, and the due date will be 1 October. The deposit must be paid online with a credit/debit card only through the self-service website. Please, find more information about payment with credit/debit cards here.

The information on how to pay the deposit is noted in the invoice regarding your second month's rent.

If you do not pay your deposit on time, a fee of 250 DKK will be applied for each reminder you receive. The fee will be added to your invoice for the next month’s rent. 

How and when do I get my deposit back?

The deposit will be reimbursed (after withdrawal of eventual costs) after the final inspection when you have left your lease.

The deposit will be reimbursed to the same bank account you used when making the deposit payment.

The processing time for reimbursement of deposit is 6 weeks to 3 months.

If you have questions about reimbursement of deposit, please contact housingaccounts@au.dk