Summer University students please go to the Summer University Residence Information.
NB: Summer University students should only regard the information from above-mentioned website as information from this and other housing websites applies to other types of tenants.
If you have reserved housing in Aarhus through AU Housing, you can collect your key and housing contract at:
International Centre
Dale T. Mortensen Building
Høegh Guldbergsgade 4A
8000 Aarhus C
It is not possible to collect your key at your dorm or other addresses.
Normal opening hours:
The reception is open Monday - Friday from 12.00 - 14.00.
Extended opening hours:
From 15 January - 14 February from 10.00 - 14.00, Monday - Friday
From 15 August - 14 September from 10.00 - 14.00. Monday - Friday
You can collect your key from 1pm on the first working/weekday of your housing period. You can also collect your key any following working/weekday during our opening hours.
As an example, if your contract begins on Saturday 1 August, you can collect your key from 1pm on Monday 3 August. If your contract begins on Saturday 15 August, you can collect your key from 1 pm on Monday 17 August. If your contract starts Tuesday 1 September, you can collect your key from 1pm on Monday 1 September. You will receive a pre-arrival email providing the exact date.
If you arrive outside our opening hours, you can ask a mentor, contact person or friend to collect your key on your behalf. You can inform us through the key collection information form mentioned below. If you do not know anyone who can collect your key for you, please contact us at [email protected].
Please be aware that it is a prerequisite to collect your key that you submit your key collection date via the key collection form. You will receive a pre-arrival email with a link to the form approximately 2-3 weeks before your contract starts.
Please submit the form no later than the deadline given in the email.
You can use www.journeyplanner.dk to find a bus from the International Centre to your new home.
Travel to Aarhus - possibilities for transportation from different destinations
You can pick up your key and leasing contract at the Reception, BTECH, Birk Centerpark 15, 7400 Herning. Office hours Monday-Thursday from 8am to 2pm, Friday from 8am to 12.30 noon. However, we always suggest that you contact Heidi Maibritt Trampedach Larsen - [email protected] to make an appointment for picking up your keys and leasing contract. If you arrive outside office hours you need to arrange short term accommodation yourself.
You have to contact Eva Lise Eriksen at [email protected] minimum two weeks before your arrive to arrange how and when to pick up your key and leasing contract. Keys can be picked up during normal office hours on weekdays only.
