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Residence information

  • AU Summer University housing
Below you will find general information relevant to AU Summer University students who have received a housing offer from AU Housing. 
Please use the search tool to find your specific residence website (type dorm name or address). Here you will find residence-specific information relevant to you during your stay. 

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Cancellation policy

If you wish to cancel your housing, please send email to [email protected].

Please make sure that you receive a confirmation of your cancellation.

Please note:

  • You can receive a refund if you cancel your housing within 14 days of accepting your housing offer. Cancellations received later than 14 days after acceptance are non-refundable.
  • All prices include a non‑refundable booking fee of 200 DKK.
  • Cancellation policies for AU Summer University course fees and housing differ.
  • Our cancellation policy applies regardless of the reason for cancellation*

    *If you are forced to cancel your housing after the 14‑day cancellation period due to unforeseen circumstances (e.g. visa issues, illness or travel restrictions), you should contact your personal insurance provider to check whether your expenses can be covered.

    Tip: In some countries, it can be very difficult to get a visa appointment due to long waiting lists - sometimes several months. We therefore recommend starting the visa application process as early as possible. We advise you to use the housing offer email as documentation of housing. 

     

Terms and conditions

By accepting the housing offer provided by AU Housing, I accept that:

  • The price includes a 200 DKK non-refundable booking fee.
  • I can cancel my housing up to 14 days after the date I accepted the housing offer. Cancellations made after 14 days will not be refunded. Cancellation must be sent to [email protected].
  • All communication regarding my housing will be by email, and I will therefore check my email (including my spam folder) regularly.
  • I will sign a housing contract, a key agreement and possibly an internet agreement upon arrival.
  • My room/apartment is for my personal use only. I am therefore not allowed to sublet or have overnight visitors.
  • I will make sure that I know and respect the house rules of my residence. I will ask my landlord or caretaker as well as my fellow dorm- or housemates about the house rules.
  • I will take part in cleaning the common areas in my residence. I will ask my landlord or caretaker as well as my fellow dorm- or housemates about the cleaning agreements.
  • Smoking is not allowed either in my room/apartment or in the common areas.
  • Pets are not allowed either in my room/apartment or in the common areas.
  • I will make sure that I know and respect the latest moving-out date and time. I will check my housing offer and contract.
  • I will clear and clean my housing according to the instructions given by AU Housing. If not done sufficiently, I will be charged a cleaning and/or a garbage fee.
  • I will leave my housing in the same condition as I received it. If my housing (including furniture) is left with damages, I will be charged the cost of repairs.

FAQ

Below you will find the answers to the most frequently asked questions. 

Please make sure to also read the information on the residence specific website. 

Can I get another housing offer?

Unfortunately, we can only provide one housing offer per Summer University student. If you do not wish to accept the offered housing, we advise you to find housing in Aarhus on your own.

You can find relevant information under the tab "Find housing in Aarhus on your own".

Can you send me housing documentation for my visa application?

If you haven't received a housing offer yet, we still advise you to apply for a visa as soon as possible. You can use the confirmation email you received when you applied for housing as documentation of housing. 

If you have received a housing offer, we advise you to use the housing offer email as documentation of housing. 

Can I get the contact information for my future house/dorm mates?

Unfortunately, due to GDPR, we cannot give you the contact information for your future house or dorm mates. 

However, we advise you to find each other via the WhatsApp groupYou can find the link in an information email from AU Summer University. 

Can I move in before or move out after the housing period?

Unfortunately, it is not possible to move in before your housing period starts, nor to move out after the last moving-out date. 

If you need housing before or after your housing period, please find information under the tab "Find housing in Aarhus on your own".

When and where can I collect my key?

You can collect your key in the reception at the International Centre. The address is:

Høegh-Guldbergs Gade 4A
8000 Aarhus C

You can collect your key from 14.00 on the first date of your housing period. 

You can collect the key during our regular opening hours (Monday - Friday, 12.00 - 14.00) or our extended opening hours (see below - additional hours may be added). 

Opening hours in term 1

Date

Opening hours 

Wednesday

1 July 2026

14.00 - 16.00

Thursday

2 July 2026

12.00 - 14.00

Friday

3 July 2026

12.00 - 14.00

Saturday

4 July 2006

12.00 - 14.00

Sunday

5 July 2026

12.00 - 14.00

Monday

And the following workdays...

6 July 2026

12.00 - 14.00

Opening hours in term 2

Date

Opening hours 

Wednesday

15 July 2026

14.00 - 16.00

Thursday

16 July 2026

12.00 - 14.00

Friday

17 July 2026

12.00 - 14.00

Monday

20 July 2026

12.00 - 14.00

Tuesday

21 July 2026

12.00 - 14.00

Wednesday

22 July 2026

12.00 - 14.00

Thursday

23 July 2026

12.00 - 14.00

Friday

24 July 2026

12.00 - 14.00

Saturday

25 July 2026

12.00 - 14.00

Sunday 

26 July 2026

12.00 - 14.00

Monday

And the following workdays...

27 July 2026

12.00 - 14.00


How can I get to my residence?

Both the dormitories and the shared houses are located throughout Aarhus, and you must therefore be prepared to walk and/or use public transport to get to your residence.

The easiest way to find your way around both Aarhus and Denmark is with the “Rejseplanen” (Journey Planner). You can either download an app or use their online version.

Find more information about getting around via the button below. 

What furniture, linen and kitchen items do you provide?

All rooms offered via AU Housing have basic furniture such as a bed, a table, a chair, a lamp and storage. 

AU Housing provides a duvet and pillow for each tenant. For sustainability reasons, these items are reused. If you prefer not to use the provided duvet and pillow, we recommend that you bring your own. Please remember to bring covers for the provided items.

Your kitchen will be equipped with basic kitchen utensils such as forks, knives, spoons, plates, glasses, cups, pot(s) and pan(s). We do not provide kitchen equipment such as coffee machines, rice cookers, boilers or similar. If you need this type of equipment, you must buy or bring it. 

Internet access is available in all residences. AU Housing provides a router for wireless internet. 

Do you provide internet access?

Internet access is available in all residences. AU Housing provides a router for wireless internet. 

You will receive further information about internet if you receive a housing offer.

Do you provide laundry facilities?

Laundry facilities are available in all residences. However, in some residences, you must pay the laundry cost with cash or via an app. In other residences, the laundry cost of up to 65 DKK/per month is included in the price.

You will receive further information about the laundry facilities if you receive a housing offer.

Do you allow pets?

Unfortunately, pets are not allowed in housing offered through AU Housing. If you wish to bring your pet, you must therefore find housing on your own.

You can find relevant information under the tab "Find housing in Aarhus on your own". As many hostels and landlords do not allow pets, please make sure to check this in advance.

Do you allow overnight visitors?

Unfortunately, overnight visitors are not allowed in housing offered through AU Housing. Please be aware that a breach of this rule will cause your housing contract to be cancelled.

If you want overnight visitors, you must find housing on your own. You can find relevant information under the tab "Find housing in Aarhus on your own".

Please note:

Summer University students should only regard the residence information on this website as residence information from other AU Housing websites applies to regular exchange or full-degree students. 

Contact AU Housing

You can collect your keys and get general housing information at the reception. 

For specific questions or individual guidance, please contact us by email. We aim to respond within 24 hours (Monday to Friday). 

For urgent matters (eg. delays) during opening hours, please call us at  +45 2071 2376. 
 

Reception
Monday to Friday from 12.00 - 14.00. 

Dale T. Mortensen Building
Høegh-Guldbergs Gade 4A
8000 Aarhus C

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