Below you can information about doors in locks in order to help you access your residence.
Please do not worry if you cannot find specific information about your residence. It may be because it is simple.
Your lock may require you to turn the handle upwards.
Please, press the door handle upwards with one hand while you turn the lock with the other hand.
Here is a guide to open the key box at the International Centre outside our working hours. You have recieved an email with the key box number and code. Please follow the guide.
Your key card is your only way to access the IC Dormitory, the respective floors and your room. You can only enter the main entrance to the building between 7.30 am - 2 pm. To enter the building after 2 pm you must use the entrance in the left corner or the back entrance to the building.
In order to enter from outside, the respective floors and your room, please swipe the card and enter the 4-digit code that was given to you.
Please keep the card with you at all times and remember your code or you will have no way to enter your room.
The plastic chip for unlocking the entrance doors at the dormitory must be updated when you move in. Update the chip by placing it in front of a sensor and holding it there until the green light has flashed four times. It’s important that you don’t remove the chip before the four flashes.
You must update the chip every fourth day hereafter. If you do not update the chip, it does not work for the door.
Please contact housing@au.dk.
