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Residence information

  • AU Summer University housing
Below you will find general information relevant to AU Summer University students who have received a housing offer from AU Housing. 
Please use the search tool to find your specific residence website (type dorm name or address). Here you will find residence-specific information relevant to you during your stay. 

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Cancellation policy

If you wish to cancel your housing, please send email to [email protected].

Please make sure that you receive a confirmation of your cancellation.

Please note:

  • You can receive a refund if you cancel your housing within 14 days of accepting your housing offer. Cancellations received later than 14 days after acceptance are non-refundable.
  • All prices include a non‑refundable booking fee of 200 DKK.
  • Cancellation policies for AU Summer University course fees and housing differ.
  • Our cancellation policy applies regardless of the reason for cancellation*

    *If you are forced to cancel your housing after the 14‑day cancellation period due to unforeseen circumstances (e.g. visa issues, illness or travel restrictions), you should contact your personal insurance provider to check whether your expenses can be covered.

    Tip: In some countries, it can be very difficult to get a visa appointment due to long waiting lists - sometimes several months. We therefore recommend starting the visa application process as early as possible. We advise you to use the housing offer email as documentation of housing. 

     

Terms and conditions

By accepting the housing offer provided by AU Housing, I accept that:

  • The price includes a 200 DKK non-refundable booking fee.
  • I can cancel my housing up to 14 days after the date I accepted the housing offer. Cancellations made after 14 days will not be refunded. Cancellation must be sent to [email protected].
  • All communication regarding my housing will be by email, and I will therefore check my email (including my spam folder) regularly.
  • I will sign a housing contract, a key agreement and possibly an internet agreement upon arrival.
  • My room/apartment is for my personal use only. I am therefore not allowed to sublet or have overnight visitors.
  • I will make sure that I know and respect the house rules of my residence. I will ask my landlord or caretaker as well as my fellow dorm- or housemates about the house rules.
  • I will take part in cleaning the common areas in my residence. I will ask my landlord or caretaker as well as my fellow dorm- or housemates about the cleaning agreements.
  • Smoking is not allowed either in my room/apartment or in the common areas.
  • Pets are not allowed either in my room/apartment or in the common areas.
  • I will make sure that I know and respect the latest moving-out date and time. I will check my housing offer and contract.
  • I will clear and clean my housing according to the instructions given by AU Housing. If not done sufficiently, I will be charged a cleaning and/or a garbage fee.
  • I will leave my housing in the same condition as I received it. If my housing (including furniture) is left with damages, I will be charged the cost of repairs.

Please note:

Summer University students should only regard the residence information on this website as residence information from other AU Housing websites applies to regular exchange or full-degree students. 

Contact AU Housing

You can collect your keys and get general housing information at the reception. 

For specific questions or individual guidance, please contact us by email. We aim to respond within 24 hours (Monday to Friday). 

Reception
Monday to Friday from 12.00 - 14.00. 

Dale T. Mortensen Building
Høegh-Guldbergs Gade 4A
8000 Aarhus C

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