Aarhus University Seal



Carl Holst Knudsens Vej 2-6 / Karl Verners Vej 4-8 / Niels Jensens Vej 4-8

8000 Aarhus C (map)


This page provides important information about your lease and stay in Denmark. 

If you do not find answers to your questions in the folder, please contact housing@au.dk

Smoking is prohibited indoors. 

Moving in

Key pick-up

Key pick-up is possible from 1 pm on the first working day of your leasing period. For example, if your contract starts Saturday 15 July, you can pick up your key from 1 pm on Monday 17 July. However, if your lease starts Tuesday 1 August you can pick up your key from 1 pm on Tuesday 1 August. You will receive a pre-arrival email including the exact date. 

You can pick up your key at the reception at the International Centre during our opening hours. The address is Dale T. Mortensen Building, Høegh-Guldbergs Gade 4A, 8000 Aarhus C.

Moving-in check

Upon moving in, please inspect your accommodation thoroughly. You have to fill out the "Moving in check list" no later than 3 days after moving in date. The "Moving in check list" is online and can be found here

Cost of repairing damages etc. not stated in the "Moving in check list", or conducted during your stay, will be deducted from your deposit upon moving out.

Remember to put your name on your mail box. 


Have you checked your insurances? Who will pay if your PC is stolen? Who will pay if you lose your key? Who will pay if you accidentally damage anything in your apartment? Find more information under the 'Insurance' tab below.


Getting your contract 

You will receive your contract when you pick up your key. You will receive 2 copies of your contract - one copy for yourself and one copy you must sign and return to AU Housing within 7 days after arrival. 

Before buying your plane ticket home please see the latest moving-out dates here (collegium 2, 3, 4, 5, 7, 8, 9) or here (collegium 1, 6).

Latest date of moving out

Kollegium 2,3,4,5,7,8,9: Check the latest moving out dates here.  

Kollegium 1 and 6: Check the latest moving out dates here.

How to change the end date of your contract

To shorten your contract:

     - Submit the ‘Notice of termination form before the deadline.

     - Kollegium 2,3,4,5,7,8,9: Check the notice deadlines and be aware of the latest moving-out date.

     - Kollegium 1 and 6: Check the notice deadlines and be aware of the latest moving-out date.

To extend your contract:

     - Contact housing@au.dk minimum two months before your contract ends.

     - Note that extensions are granted in exceptional cases only. 

Rent and deposit

Rent payment

You must pay your first month's rent when you accept your housing offer (before arrival). If your lease starts on the 15th, you will only be charged a half month’s rent for your first month.

At the end of each month you will receive an e-mail with information about the next month's rent payment. The rent can only be paid by credit card via our online self-service system. 

Booking fee

When accepting a housing offer from AU Housing, you accept to pay a non-refundable booking fee of 600 DKK. 

Deposit payment and reimbursement

See more information about deposit here.

If you have any questions regarding your rent payment, kindly send an email to housing@au.dk or 
click here for more information.  

Please note: The processing time for reimbursement of the deposit is from 6 weeks up to 3 months. 

Moving out procedures

Moving out date

Kollegium 2,3,4,5,7,8,9: You need to vacate your room no later than 9 o’clock the last working day before your lease ends.  

Kollegium 1 and 6: You need to move out 8 working days before your contract ends.

What to do?

  • Arrange moving out inspection:
    • Contact housing@au.dk at the latest 2 weeks before your moving out day and inform us about the date of your departure.
    • Put your keys in an envelope with your name and address on it and drop it in the International Centre mailbox . Leave the folder in the room
    • If the keys are not returned on time, you will have to pay for the lock to be replaced (up to 6000 DKK).
    • We will inspect your room soonest after receiving your key.
  • Clean and empty your room:
    • Clean your room thoroughly according to the guidelines.
    • Throw out or take with you all personal belongings, including duvet, pillow, your own furniture, food items, electrical devices, and home decorations   
    • If the cleaning is insufficient, a cleaning company will be hired to clean. The costs will be deducted from the deposit (minimum fee of 500 DKK).  
  • Kitchen
    • Empty cupboard, fridge and freezer and remove all your items
  • Deregister address and CPR
    • Deregister your address and CPR by either sending an email to folkeregister@aarhus.dk or calling the Citizen Service at +45 8940 1030
    • State your name, CPR number, present address, your moving day and your new address
    • Be aware that there is a fee of 570 DKK if you don’t deregister your address
  • Notify your Danish bank about your departure

  • Remove your name tag from the mailbox

  • Close your E-vaskeri account
    • Close your E-vaskeri account by following steps A, B and C under "Close account" on the Nortec website
    • Be aware that the next tenant cannot create a new account and might use the amount transferred to the chip if you do not close your account
    • If you wish to have the remaining amount transferred to you from your E-vaskeri account, please contact Nortec (+45 76 43 70 10, info@nortec.dk) before closing your account

See information about reimbursement of your deposit here.  

Garbage fee

Before the inspection the accommodation must be vacated, cleaned, emptied for all personal belongings, including duvet, pillow, your own furniture, food items (also spices, flour, oil etc.), electrical devices, and home decorations. If you leave anything behind (also just very small things), you will be charged a minimum fee of 500 DKK (500 DKK for the first hour, hereafter 350 DKK/hour for handling of larger items like sofas, tables etc.) 

Moving within Denmark

If you move to another residence in Denmark, you must report your new address within 5 days to the citizen service (otherwise you will receive a 500 DKK fine): https://lifeindenmark.borger.dk/Living-in-Denmark/Your-residence  


It is your responsibility to insure yourself and your belongings while you are staying in Denmark as Aarhus University does not cover any losses that may occur. We highly recommend that you take out the following insurance policies either before or immediately after arriving in Denmark.

  • Third-party insurance/liability insurance (ansvarsforsikring): This insurance is a must! The insurance covers any losses you might have if you have to pay compensation to another person.
  • Accident insurance (ulykkesforsikring): This insurance covers the financial consequences of an accident.
  • Home insurance (indboforsikring): This type of insurance covers you and your personal belongings in cases of loss, damage, re-housing due to water or fire damage, as well as the costs associated with changing the locks if you lose your key. Be aware that housing provided via AU Housing doesn't include insurances and you must take out the necessary insurances yourself.  Be aware that yours or your family's home-insurance in your home country doesn't cover your eventual loss in Denmark.

If you decide to buy insurance in Denmark, the University recommends that you contact different insurance companies to find the one that best suits your needs. The large insurance companies such as TRYG, Alm. Brand Forsikring and Top Danmark have homepages in English.

When buying an insurance, the insurance company requests your Danish CPR number. If you have registered for CPR, but have not received it yet, simply tell the company that you are waiting for it, and you should still be able to buy an insurance.


Internet access and Wi-Fi is provided at the accommodation and included in the rent.

Upon arrival, you will be asked to sign an internet contract and receive the login information. By signing the internet agreement along with the contract of the lease you are obliged to abide by the rules stated in this agreement. Please notice, that the Internet connection is limited to use for study purposes, email, and Skype. It does not have the capacity for gaming and to some extent streaming.

Instructions on how to get on the web can be found here: 
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Window XP
Mac OS X​​​​​​​


Laundry facilities

There are three laundry rooms in the Dormitory. They are located in Residence 2 (living room, rear entrance); Residence 4 (living room, rear entrance) and Residence 8 (basement). In each laundry room, there are a total of three large industrial washing machines and a large dryer. Similarly, there is iron, etc.  Your room key fits the lock to the laundry rooms.

Laundry payment

To use the laundry facilities, you must download the app E-vaskeri and create a user. Please find instructions from Nortec (e-vaskeri) here

NB: Please make sure that you are not using the previous tenant's account by creating a user and activating your washing tag. If your chip is connected to the previous tenant, please contact Nortec (+45 76 43 70 10) and ask them to delete their account. 

NB: Please make sure to close your E-vaskeri account when you move out. Otherwise, the next tenant cannot create a new account and might use the amount transferred to the chip. To do this, please follow steps A, B and C under "Close account" on the website above. If you wish to have the remaining amount transferred to you from your E-vaskeri account, please contact Nortec (+45 76 43 70 10, info@nortec.dk) first. 

Laundry chip

To use the laundry machines and tumble dryer, you need a laundry chip. You will receive the chip together with your room key. If you lose your chip, you can buy a new one at the Universitets Parken's office, Carl Holst Knudsens Vej 8, 8000 Aarhus C. The price is 125 kr. Remember that you must hand in the laundry chip together with your keys when you move out. Please make sure to close your e-vaskeri account when you move out.

The office is located by dorm number 9 at Carl Holst Knudsens Vej 8, 8000 Århus C:

Office opening hours:

Mon – Wed: 10 am – 1 pm

Thu: 10 am – 4 pm

Fri – Sun: closed

Drying rooms

Dormitory 1-6 there is a drying room in the attic.
The dormitory 7-9 drying room is in the basement.

(You must use the tumble dryer or dry your clothes in the drying rooms. It is not allowed to dry your clothes in your room or the corridor. All drying racks will be removed in the hallways and bathrooms, etc. without notice.)


Common area cleaning 

A professional cleaning company cleans the bathroom, toilet, staircases, and dorm corridors. The tenants of the dorm clean the rooms, kitchen and common areas, as well as fridges and freezers. Often, the floor will have a system where they hang a note on the door of the person who is responsible for cleaning that week, but always ask the people living on your floor if you have doubts about the common cleaning duties. It is the responsibility of the tenants to keep the kitchen clean. All tenants are obliged to participate in the cleaning.

Semester cleaning

At least once during the semester, the kitchen, corridor and windows in the bathrooms are cleaned thoroughly. All tenants are obliged to participate.

Clearing of corridors

Due to fire hazards, it is not allowed to store things out in the corridors. A maximum of one layer of shoes on the shoe shelf is allowed. Because not all tenants understand this, the corridors are often cleared. You will not be given notice about this, and the things will be directly thrown out, so make sure not to keep anything in the corridor.   

Cleaning your room

We ask you to keep your bedroom and common areas clean and tidy at all times. 

Please click here to see cleaning guidelines and learn more about Danish cleaning products.

To avoid a high degree of humidity in your room which will cause mould on the walls, remember to air the room for at least 10 minutes twice a day. In addition, please avoid turning off the heat completely during the winter. Also when you leave the room for a longer period of time during vacations etc. and when you move out of the room at the end of your lease.

Videos about how to clean:

The kitchen


The bathroom


The caretaker is responsible for electricity, water, heat, drains and general condition of the house. AU Housing is responsible for furniture and moving out inspection. So please take contact to the relevant parties.    

Caretaker of Universitetsparken Dormitories

Carl Holst-Knudsens Vej 8
Bygning 1310, Universitetsparken
8000 Århus C

Telephone: 8942 7000
E-mail: kontoret@koll.au.dk

Find location on the map


AU Housing: housing@au.dk (Note your full name when sending mails to AU Housing)

Furniture and kitchen equipment

The furniture in your apartment is provided by AU Housing. The basic furniture in the room is:

  • Bed with top mattress
  • Bed table or similar
  • Ceiling lamp
  • Desk lamp
  • Desk
  • Chair
  • Closet  or clothes rack    
  • Shelving unit
  • Window blinds or curtains

Duvet, pillow, towels and bed linen are not provided. You must bring it with you or buy upon arrival. You must use bed linen. 


Click here to see a guide on how to use bed linen

Video on how to put on bed linen

Video on how to open and close venetian blinds. The video is not made by AU Housing.  

If some of the basic furniture is missing or broken when you move in, please contacts AU Housing at housing@au.dk.  

The furniture and kitchen equipment is expected to be left in the same condition and number as when you took over the tenancy, except for normal wear and tear. The cost of missing or broken furniture will be deducted from your deposit.

Cleaning and maintaining the common kitchen and hall areas

This is the responsibility of each tenant residing at the dormitory to keep the kitchen and hall area clean and tidy at all times. 

No smoking policy

Universitetsparken has a no smoking policy.

Smoking is not permitted anywhere in Universitetsparken, including student rooms and common areas.

Breach of this rule will result in the immediate termination of your leasing contract.

Common areas

Common house facilities

The common house is called Eforen. It houses the dormitory bar as well as many other facilities. Eforen is located in extension of dormitory 6, at Karl Verners Vej 2.


The bar is open on Thursdays from 8.00 pm to 4.00 am and on Fridays from 6.00 pm to 4.00 am.  

The other facilities include:


- Pool room

- Lounge room

- Toilet

Ground floor

- Function room

- Kitchen

- Toilets

- Dormitory bar

First floor

- Music room

- Meeting and reading room

- Kollegianerrådets Kontor (Dormitory Board Office)

- Toilet

To access the different facilities, you need to register as a user. You do that at the dormitory office, which is located by dormitory 9 at Carl Holst Knudsens Vej 8:

Office opening hours:

Mon – Wed: 10 am – 1 pm

Thu: 10 am – 4 pm

Fri – Sun: Closed

Instructions on how to answer the door phone

When called on the door phone the number +4589428000 will appear on the mobile device, from here you can take the call directly, and answer the person awaiting your acceptance to enter the establishment. If you wish to grant the person access to the building, then all you have to do is to press ‘5’ on your mobile device.

Tip: It is possible for you to register the number to your contact book.

We would really appreciate if newly arrived tenants would test the system themselves, before calling the janitors. 

Storage in the attic

If you follow the staircase all the way up, you will reach the attic. The key to your room opens the door. The attic is separated into a large common area and individual sections for each floor. Items placed in the common area of the attic are free to take unless otherwise is noted on the item. Do not place things here that you do not want others to take. Store things you care about in the floor sections. The roman digits indicate which floor the section belongs to (i.e. I for dormitory 1, II for dormitory 2 etc.). The key to your room fits the padlock to your floor section.

Removal of rubbish/garbage 

Rubbish, newspaper, cardboard and glass containers are located in front of Kollegium 7-9, and between Kollegium 1-3 and 4-6. 

Bike repair shed

If you have a bike and you need to do repairs, you have the opportunity to use the bike repair shed at Kollegium 1 or by the basement at Kollegium 8.


Some of the dormitories and floors have Facebook groups where you can find useful information about social activities, cleaning, and more. Some of them include Uniparken Kollegium 1, Uniparken kollegium 3, uniparken 5.2, Uniparken koll. 1,2. ‘Uniparken’ is short for Universitetsparken (the University park) and ‘Kollegium’ means dormitory.  

Waste sorting

In the City of Aarhus, you have to sort your waste into four types. The more we sort our waste, the better we can reuse it. Glass, plastic and metal, as well as paper and small cardboard items can all be recycled and go into new products. In that way, there will be less need to extract new raw materials, which is good for the environment and helps tackle the climate change.

You should sort your waste in the following types:

Glass, plastic and metal - emptied, rinsed and without lids

-          Glass bottles

-          Jam jars

-          Glass jars

-          Plastic bottles

-          Plastic tubs

-          Plastic trays

-          Plastic canisters

-          Food and drink cans

-          Metal lids

-          Foil trays

Paper and small cardboard items – clean and dry –  no plastic bags

-          Newspapers, magazines

-          Books

-          Flyers

-          Catalogues

-          Cardboard trays

-          Egg cartons

-          Cardboard tubes

-          Cardboard boxes

-          Cardboard scraps

General waste - tie a knot on the bag

-          Milk cartons

-          Cling film

-          Juice cartons

-          Crips bags

-          Coffee bags

-          Butter tubs

-          Tubes

-          Food waste

-          Sanitary waste

-          Pizza boxes

-          Plastic bags

Remember that milk cartons and pizza boxes need to be thrown out with the general waste – not in the paper section. And that soft plastic, like plastic bags, also go into general waste and not the plastic/glass/metal section as it gets entangled in the sorting machine and ruins it.

If you would like more information click here.   

How to get around

By bus in Aarhus

Buses in Aarhus

By bicycle

Aarhus is a great city for biking. Almost all students use bicycles for transportation. You can buy a new one or second hand bicycle or rent a bycycle. 

Need a bike?    

Transportation in Denmark


Terms and Conditions

Booking fee

1. I accept to pay a booking fee of 600 DKK when I accept a housing offer from AU Housing.  

Rent, deposit and cancellation policy

1. I accept to pay the first months’ rent and eventual service agreement fee by credit card via online system when I accept my housing offer.

2. I accept that I will pay a deposit of one to three months’ rent. More information here.

3. I accept that I will pay my rent every month on or before the last weekday before the turn of the month by credit card only via online system. In case I don’t pay the rent on time, I accept that a fee will apply and that I will pay any costs in connection with the termination of my lease (legal fee, court costs etc.). More information here.

4. I accept that I will pay the eventual service agreement expenses (covering costs such as utilities, internet and furniture) every month along with my rent.

5. I accept the following cancellation policy:

  • I can cancel my lease without any costs up to 14 days after I have accepted my housing offer and paid the first months’ rent.
  • I can, at any time, terminate my lease within my notice period. Find out which termination notice applies to your lease under the "Latest date of moving out"-tap. 

6. The only way to cancel my lease is to send the notice of termination through the form found here.

7. I accept that I will pay my rent during the cancellation period.

8. I accept that AU is not responsible for my eventual delay due to visa, health or any other problems and that I will pay my rent until I cancel my lease even though I haven’t collected my key.

Moving in and out

1. I accept that I can move into my room on the first working day after my lease starts. If my lease starts on a Saturday, Sunday or holiday, I can’t move in until the following Monday.

2. I accept that different moving out dates applies to different accommodations depending on my leasing contract. The moving out dates is:

  • The last working day of the month that the lease ends OR
  • 8 working days before the lease ends (only at Universitetsparken kollegium 1) OR
  • up to 2 weeks before the end of the lease (renovation period) 

3. I agree that I have read and understood the information about which of the above mentioned moving out dates applies to my lease. Please, find the moving out dates here.

4. I accept to pay rent in the renovation period.

5. I agree that I will leave my lease in the same condition as found apart from normal wear and tear.

6. I agree to pay for neglect of my home, damaged and missing inventory, and insufficient cleaning of my room and adjoining common areas.

7. I agree that I will return the same number of keys and laundry card to the caretaker or to the IC as described in my residence folder. In case I don’t deliver my keys, I will pay for the change of the lock.


1. I am obliged to observe the house rules.

2. I am obliged to pay attention to neighbours and take part in weekly cleaning of common areas (if any) and half-yearly general cleaning of common areas.

3. I am fully responsible for the room/apartment that I rent. I will pay repair costs for damages caused by me or any person visiting me.

4. I am aware that AU doesn’t provide any insurance and it is my own responsibility to acquire a suitable insurance to cover any loss of my belongings.

5. I accept that my lease is a single occupancy (unless otherwise is explicitly informed about in my housing offer) and that it is only permissible for the contract holder to live there.

6. I accept that I am not allowed to sublet my lease.

7.I accept that smoking is not allowed neither in my room/apartment, nor at any common areas.

8. I accept that I am not allowed to paint, alter or make any permanent alterations in my room/apartment.