This course is cancelled

Why do some organizations learn from their experience and others do not? How can large organizations stay flexible in the face of uncertainty? When a startup gets acquired, how does its knowledge get spread to the acquiring firm? Are knowledge management systems useful? What is “organizational memory,” and how can we build it? Are learning and innovation the same thing?  

This course examines how organizations create, retain, and transfer knowledge: the essentials of building and leading a learning organization.  

This course will provide students with the tools to improve learning (e.g., creation, retention, and transfer of knowledge) and performance in organizations. We will emphasize the creation and analysis of structures and processes in organizations that facilitate learning. These skills are increasingly valued in modern organizations, particularly for those engaged in knowledge work and for those in competitive environments. 

In addition to lectures on the theoretical underpinnings of learning based on recent research, this course will include case discussions and simulations to improve student ability to analyze and implement learning techniques.