When you have received a housing offer from AU Housing, you will need to pay a booking fee, the monthly rent and a deposit. Below you find more information.
Be aware that if you have received a subletting offer, a housing offer from Student Housing Aarhus, a housing organisation or from a private landlord the information below is not valid.
Paying the first month's rent
You pay your first month's rent when you accept your housing offer. If your lease starts on the 15th, your first month's rent will only be a half month's rent.
Payment card needed
You need to have a payment card (or be able to borrow one) in order to make your reservation. It is not possible to pay your rent via bank transfer. After arrival you will also have to pay the monthly rent online by payment card. Rent is due on the first of the month. More information here.
When accepting a housing offer from AU Housing, you accept to pay a non-refundable booking fee of 600 DKK. The booking fee will be charged only once (not every month).
What is a deposit?
At all leases you will have to pay a deposit of one to three months’ rent (different from lease to lease – see contract for details).
The deposit is the landlord’s assurance that you will hand over the room/apartment in the same condition you received it in and in the condition you have agreed upon in your contract.
The landlord will deduct the costs for repair of eventual damages and/or cleaning of your lease from your deposit.
When do I need to pay the deposit?
The deposit will be charged with your second month's rent (you will receive a bill by email at the end of your first month.) As an example: Your contract starts 1.9. and therefore your deposit will be charged together with your second months' (October) rent, and the due date will be 1 October. The deposit must be paid online with a credit/debit card through the self-service website. Please, find more information about payment with credit/debit cards here.
If you do not pay your deposit on time, a fee of 250 DKK will be applied for each reminder you receive. The fee will be added to your invoice for the next month’s rent.
How and when do I get my deposit back?
The deposit will be reimbursed (after withdrawal of eventual costs) after the final inspection when you have left your lease.
The deposit will be reimbursed to the same bank account you used when making the deposit payment.
The processing time for reimbursement of deposit is 6 weeks to 3 months.
If you have questions about reimbursement of deposit, please contact housingaccounts@au.dk
