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Cancellation policy

If you have to cancel your accommodation in Aarhus after you have confirmed your accommodation by paying the first months' rent, you must contact housing@au.dk immediately.

If you cancel your reservation within 14 days after your payment, you will receive the paid rent and the booking fee back.

If you cancel your accommodation more than 6 weeks before your leasing contract starts, you will receive the paid rent back. 

If there is less than 6 weeks to the start of your leasing contract, you will have to observe the normal notice deadlines (1-3 months' notice) at your lease and pay your rent in the notice period. You find information about the termination deadlines at your specific lease here.

Please note that this cancellation policy will apply regardless of the reason for your cancellation (such as visa problems, illness, personal or family problems, delays, missing exams or any other situations outside of your control.)