Limited IT during the weekend of 16 - 17 November
IT maintenance work will affect AU’s IT systems and services and cause interruptions at different times during the weekend of 16 - 17 November 2019.
AU IT and AU Finance and Estates Projects and Development will carry out a planned service window from Saturday 16 November at 00.01 to Sunday 17 November at 23:59. Necessary updates to systems, etc. will be carried out to ensure students and employees the greatest possible degree of IT system functionality, operational stability and security.
Throughout the weekend of the service window, you will be able to use AV equipment locally in lecture theatres/classrooms, and you will be able to work locally on your computer, though without connection to central IT systems, shared drives, the video centre, AU's network or the internet.
Service window schedule
Saturday:
- From 07.00 to 18.00: Periodic disruptions in a number of IT systems.
- Network, print, building access etc. will be affected in building 1190, 1332, 1520, 5343 and 3210.
- AU's websites will be affected during the same period.
- From 18.00 to 22.00: Access via VPN or network will not be possible for all units of IT support and The Central Administration.
Sunday:
- From 08.00 to no later than 21.00: Periodic disruptions in a number of IT systems, e.g. network, LifeSize video center, Syllabus/ASE, GitLab, mit.au.dk, Self-service, Navision and financial management systems, BI systems, IDM, Sharepoint, STADS, STADS Self-service, STADS VIP, EDDI, video conference etc.
A detailed service window schedule is available at Serviceinfo.au.dk - Service Window 19/Q4, along with an overview of next year’s planned service windows.
If you have any questions, you are welcome to send an email to serviceinfo@au.dk.