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Get help from Health Facility Management via a new app

From 1 July 2020, you should contact your colleagues at Health Facility Management via the Dalux HelpDesk app. So, if a toilet is blocked or a notice board needs hanging up, use the new app to get help.

In future, you will need to use the QR codes on the door signs in the faculty's buildings and the DaluxFM HelpDesk app to report an assignment to Health Facility Management. Photo: Health Communication.
In future, you will need to use the QR codes on the door signs in the faculty's buildings and the DaluxFM HelpDesk app to report an assignment to Health Facility Management. Photo: Health Communication.

Each day, Health Building Services receives many tasks from the users of the faculty’s buildings, i.e. from employees and students. Tasks are varied and are reported both in person, in writing and by phone. Dealing with this can be difficult during a busy working day, and the employees in Health Facility Management want to ensure that they prioritise the most important tasks.

For this reason they now request that employees and students at Health download an app and use it to report tasks. If you are unsure about how to do this, you can find help in the quick guide on the faculty’s staff website.

You can download the app from where you normally download apps for your device.

Contact

Digitisation & Innovation Manager Morten R. Nielsen
Aarhus University, HE Administrative Centre – Health Facility Management
Mobile: (+45) 28 99 22 49
Email: mrn@au.dk